milan88Privacy Policy

This page describes what we collect when you use milan88 and how we keep that data protected. We collect personal information to verify your identity, process deposits and withdrawals, comply with anti-money-laundering regulations, and improve our service. We do not sell your data to third parties, and we store it securely on servers located in jurisdictions that meet international data-protection standards.

Our privacy practices apply to all users of milan88, whether you access our platform from Jakarta, Surabaya, Bandung, Medan, Semarang, or any other supported jurisdiction. We comply with applicable data-protection laws and maintain transparent policies about how we handle your information. If you have questions about your data or how we use it, our support team responds in English via live chat and email.

We encourage you to read this policy carefully. By using milan88, you agree to our data practices as described below.

What Data We Collect on milan88

We collect personal information in several categories. When you create an account on milan88, we collect your full name, date of birth, email address, phone number, and residential address. We also collect government-issued identification (KTP or passport number and expiry date) and proof of address (utility bill or bank statement).

When you fund your account, we collect payment-method details—such as your bank account number, DANA wallet ID, e-wallet phone number, or mobile banking account identifier. We do not store full credit card numbers; payment processors handle card data directly. We also collect transaction history, including deposit amounts, withdrawal requests, and settlement dates.

When you wager on milan88, we log your game activity—which games you play, your stakes, results, and account balance changes. We also collect technical data: your IP address, device type, browser version, and login timestamps. This helps us detect fraud, prevent account takeover, and improve our platform.

Identity data

Name, date of birth, KTP or passport number, proof of address. Required for account verification and regulatory compliance.

Payment data

Bank account, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or other payment-method identifiers. Used to process deposits and withdrawals.

Activity data

Game history, wagers, results, account balance, login times, IP address. Used for fraud detection and service improvement.

How We Use Your Data on milan88

We use your personal information for several purposes. First, we verify your identity to prevent fraud and comply with anti-money-laundering (AML) regulations. We cross-check your KTP or passport details against official records and confirm your address using utility bills or bank statements.

Third, we monitor your account for suspicious activity. We analyze your login patterns, wager history, and withdrawal requests to detect fraud, account takeover, and money laundering. If we detect unusual activity, we may freeze your account pending investigation and contact you via email or phone.

Fourth, we use your data to improve milan88. We analyze aggregate usage patterns to understand which games are popular, which payment methods are preferred, and how users navigate our platform. This helps us optimize our service, add new games, and improve our user interface.

Third-Party Processors and Data Sharing

We share your data with third-party processors only as necessary to operate milan88. Our payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) receive your payment-method details to execute deposits and withdrawals. Our identity-verification provider receives your KTP or passport details to confirm your identity. Our hosting provider stores your account data on secure servers.

We do not sell your data to advertisers, data brokers, or marketing firms. We do not share your data with third parties for their own marketing purposes. We may disclose your data to law enforcement or regulatory authorities if required by law or court order.

Our servers may be located outside your jurisdiction. By using milan88, you consent to your data being transferred to and stored in jurisdictions outside Indonesia, provided those jurisdictions maintain data-protection standards equivalent to or exceeding Indonesian law.

Your Rights and Data Access on milan88

You have the right to access, correct, and delete your personal data. You can review your account information in your account dashboard under "Account Settings". If you wish to update your name, email, phone number, or address, you can edit these fields directly. If you need to update your KTP or passport details, contact our support team.

You have the right to request deletion of your account and associated data. To do so, contact our support team via live chat or email. We will close your account, process any outstanding withdrawals, and delete your data according to our retention schedule (typically within 30 days, subject to legal hold periods).

You have the right to object to certain data uses. For example, if you do not wish to receive marketing emails, you can opt out in your account settings. If you do not wish us to analyze your activity for service improvement, contact our support team to request an exemption.

Cookies and Tracking Technologies

We use cookies to remember your login session, store your language preference, and track your navigation within milan88. Cookies are small text files stored on your device. They help us provide a seamless experience—for example, so you do not have to log in every time you visit.

We use analytics cookies to understand how users interact with milan88. These cookies help us identify which games are popular, which payment methods are preferred, and where users encounter difficulties. We use this information to improve our platform.

You can disable cookies in your browser settings, though this may affect your ability to use milan88. We do not use third-party tracking pixels or cross-site cookies to track your activity outside milan88.

Security and Data Protection

We protect your data using industry-standard encryption and security practices. Your account password is hashed (not stored in plain text) and cannot be recovered by our staff. We recommend enabling two-factor authentication (2FA) in your account settings for additional security.

Our servers use SSL/TLS encryption to protect data in transit. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. We maintain access controls so that only authorized staff can view your data, and we log all data access for audit purposes.

If we detect a data breach, we notify affected users within a reasonable timeframe and explain what data was compromised and what steps we are taking to prevent future breaches.

Contact and Policy Updates

If you have questions about our privacy practices, contact our support team via live chat or email. We respond in English and address data-protection questions within one business day.

We may update this privacy policy from time to time. We will notify you of material changes via email or by posting a notice on our platform. Your continued use of milan88 after changes take effect constitutes acceptance of the updated policy.

For more information about our practices, review our Terms and Conditions and Legal NoticeYou can also visit our FAQ page for common questions about account security, data handling, and withdrawal procedures.